Refund policy


Refunds & Exchanges

RepairPartsUSA.com is pleased to provide our customers with a lifetime warranty, even after installation, provided there is no physical damage to the part. If you made a purchase and need to cancel the order, you can email Questions@RepairPartsUSA.com. We can not guarantee that the order will be cancelled as many times we ship orders before the email is seen.

Return Freight Cost and Insurance

Return costs are the responsibility of the sender. We can make exceptions in some cases. We encourage all return packages to be insured. We are not responsible if packages are lost or damaged during shipment.

Lifetime Warranty

RepairPartsUSA.com is pleased to provide our customers with a lifetime warranty, even after instillation, provided there is no physical damage to the part. To be eligible, you must first file for a return authorization number using our online RMA system before returning any parts to our facility.

All return requests are handled on a case-by-case basis. Any item shipped back prior to contacting RepairPartsUSA.com for authorization may cause delays in processing the return. Shipping cost is a non-refundable item.

PLEASE NOTE: We will not accept any items back that are damaged due to an installation error such as a torn cable, broken or cracked screen, damaged LCD. In the event there is cosmetic damage to the item (ex. cracked screen) we must be notified prior to any installation being done.

A Return Authorization number does not imply that credit or exchange will be issued. It is only an authorization to return a product to us for evaluation. We reserve the right to reject any return based on its condition or non-compliance with our return policy. In the event an item is returned due to a non error on our end, we reserve the right to charge a restocking fee of 15%

Price Protection

Our website is updated frequently to ensure that you'll view the latest products and pricing available, and that you receive all of the latest savings. At the time you make a purchase you agree to the listed price. We are unable to make a price adjustment after an order has been placed.

Submit Return Request